Safe deliveries.
Good drivers.
Clear expectations.

Carry is building a delivery company based on honesty, fair opportunity, responsible service and respect for customers, drivers, riders and business partners. We want people to feel safe trusting Carry with their goods and their work.

Yes. Same-day delivery may be available depending on driver availability, distance, traffic, weather and current demand.

Enter the pickup location, delivery location, item details and contact information. Carry will display available delivery options and connect the job with a suitable driver where available.

Carry can help with parcels, shop orders, groceries, furniture, hardware, marketplace collections and general local deliveries. Large, fragile or heavy goods must be described clearly.

Pricing may depend on distance, vehicle type, urgency, stops, item size, waiting time, stairs, loading difficulty and special handling. The final price may change when the real job differs from the information supplied.

Where tracking is enabled, customers can follow progress from collection to delivery. Status updates may also be available from the customer dashboard.

Where supported, proof of delivery may include a photograph, signature, timestamp, location or delivery note confirming completion.

Register through the driver signup page and provide your identity, contact, vehicle and verification information. Approval may depend on successful checks and the quality of the information provided.

A good Carry driver or rider is honest, punctual, calm, polite and careful. They communicate when delayed, follow delivery instructions, protect goods, obtain proof of delivery and treat every customer and merchant respectfully.

Drivers and riders must obey road rules, avoid speeding, keep a safe distance, secure all loads, avoid phone use while moving and never drive while impaired, exhausted or in an unsafe vehicle. Delivery speed never justifies dangerous driving.

Theft, attempted theft, deliberate substitution, withholding goods, falsifying proof of delivery or keeping customer payments is strictly prohibited. Accounts may be suspended or removed, affected parties may be notified and serious incidents may be reported to the appropriate authorities.

Yes. Carry supports shops, pharmacies, hardware stores, furniture sellers, wholesalers, boutiques and other Harare businesses needing local delivery support without maintaining a full in-house fleet.

Yes. Sellers can arrange collection from one location and delivery to a buyer elsewhere in Harare, subject to the item being lawful, safe and accurately described.

Approved affiliates and retail partners may refer customers to Carry. Qualifying completed deliveries may earn commission according to the applicable programme terms.

Drivers must not carry illegal goods, explosives, firearms, controlled drugs, hazardous chemicals, unsafe loads, stolen goods, cash, precious metals or live animals unless specifically permitted and agreed in advance.

Report the incident through the available Carry support channel and include the booking reference, time, location and any supporting photographs, messages or proof. In an emergency or suspected crime, contact the appropriate local authority first.

Cancellation charges depend on booking status. When no driver has accepted, a full refund may be available. Once a driver has accepted, travelled or arrived, deductions may apply to cover time and reasonable costs.